We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return send the item to

 

Returns, Unit 1, Cilmedw Way, Llangollen, United Kingdom, LL20 8AG

 

You can always contact us for any return question at sales@preworn.co.uk.

 

Refunds
We will notify you once we’ve received and inspected your return.
This will be automatically refunded on your original payment method.

Please allow up to 14 days after receiving your return.

 

 

How to return a product

If you would like to return your order, please email us at sales@preworn.co.uk

Any orders returned after this time period will not be eligible for a refund.

Please include your Returns Slip or Packing sheet within your returns parcel. If you no longer have this, you will need to fill in a Returns Form (See below).

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Return costs

Please be advised that any cost to return your goods must be covered by the customer. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item please email sales@preworn.co.uk

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